Legal Information

Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or apply for our services
• Complete application forms and assessments
• Communicate with our mentors and support team
• Participate in training programs
• Use our WhatsApp integration for applications

How We Use Your Information

We use the information we collect to:

• Provide personalized remote job placement services
• Match you with suitable Australian remote work opportunities
• Deliver training programs and mentorship services
• Communicate with you about your application and progress
• Improve our services and user experience
• Comply with legal obligations

Information Sharing

We may share your information with:

• Australian employers seeking remote workers (with your consent)
• Our training partners and certified mentors
• Service providers who assist in our operations
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data centers and cloud infrastructure

Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Your Rights

Under Australian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for certain processing activities
• File a complaint with privacy authorities

International Transfers

As we operate primarily in Australia and connect you with Australian employers, most of your data is processed within Australia. When we do transfer data internationally, we ensure appropriate safeguards are in place.

Retention Period

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, typically:

• Active accounts: Until account closure plus 7 years
• Unsuccessful applications: 2 years from application date
• Training records: 5 years for certification purposes
• Communication records: 3 years for support purposes

Third-Party Services

Our website may contain links to third-party services, including:

• WhatsForm for application processing
• Social media platforms
• Payment processors
• Training platform providers

These third parties have their own privacy policies, and we encourage you to review them.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.